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PRIVACY POLICY

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data, repealing Directive 95/46/EC (hereinafter, GDPR), Law 34/2002, of 11 July, on information society services and electronic commerce (hereinafter, LSSI-CE) and Organic Law 3/2018, on the Protection of Personal Data and guarantee of digital rights Termicor S.L. guarantees the protection and confidentiality of personal data, of any kind provided to us by our customers, in accordance with the provisions of the General Regulation on the Protection of Personal Data.

The Data Protection Policy of Termicor S.L. is based on the principle of proactive responsibility, according to which the Data Controller is responsible for compliance with the regulatory and jurisprudential framework, being able to demonstrate it to the corresponding supervisory authorities.

The data provided will be processed in the terms established in the GDPR, in this sense Termicor S.L. has adopted the levels of protection that are legally required, and has installed all the technical measures at its disposal to prevent the loss, misuse, alteration, unauthorized access by third parties, set out below. However, the user must be aware that security measures on the Internet are not impregnable.

Data controller: Who are we?

Denomination: Termicor S.L.
NIF: 43134052-J
Address: Cami Muntanya, 7, Primera Planta, Letra G (Marratxí – I. Baleares) Spain
Telephone: 971 275 480
Email: info@termicor.com

Purpose of processing: What will we use your data for?

All the data provided by our customers and/or visitors on the Termicor S.L. website. or to your person will be used to offer information and provide the services requested by users, or to resolve doubts or questions raised by our visitors. It is our policy not to profile users of our services.

Lawfulness of processing: Why do we need your data?

a) Contractual relationship: It is the one that applies when you purchase one of our products or contract any of our services.
b) Your consent: If you are a user of our website, by ticking the box that appears in the contact form, you authorise us to send you the necessary communications to respond to the query or request for information raised, as well as to send you advertising of our services.

Recipients: Who do we share your data with?

We do not transfer your personal data to anyone, except for those public entities to which we are obliged to provide your personal data due to compliance with any law. To give an example, the Tax Law requires the Tax Agency to provide certain information on economic transactions that exceed a certain amount.

In the event that, apart from the cases mentioned, we need to disclose your personal information to other entities, we will request your prior permission through clear options that will allow you to decide in this regard.

Communication: Where might we send your data?

We will not make international transfers of your personal data.

Retention: How long will we keep your data?

We will only keep your personal data for as long as necessary to achieve the purposes for which they were collected and to attend, where appropriate, to administrative or jurisdictional claims related to the processing of your data.

In this sense, Termicor S.L. will keep the personal data once its relationship with you has ended, duly blocked, during the limitation period of the actions that may arise from the relationship maintained with the interested party.

Once blocked, your data will be inaccessible to Termicor S.L., and will not be processed except for its availability to public administrations, judges and courts, for the attention of possible liabilities arising from the processing, as well as for the exercise and defence of claims before the Spanish Data Protection Agency.

Security: How are we going to protect your data?

We use reasonable efforts to maintain the confidentiality of personal information processed in our systems. We maintain strict levels of security to protect the personal data we process against accidental loss and unauthorised access, processing or disclosure, taking into account the state of technology, the nature and the risks to which the data is exposed. However, we cannot be held responsible for your use of the data (including username and password) that you use on our website. Our staff follows strict privacy standards and in the event that we engage third parties to provide support services, we require them to abide by the same standards and allow us to audit them for compliance.

Your rights: What rights can you exercise as a data subject?

We inform you that you may exercise the following rights:

  • a) The right of access to your personal data, to know which ones are being processed and the processing operations carried out with them.
  • b) Right to rectification of any inaccurate personal data.
  • c) The right to erasure of your personal data, where possible.
  • d) The right to limit the processing of your personal data when the accuracy, lawfulness or necessity of the processing of the data is doubtful, in which case, we may keep them for the exercise or defence of claims.
  • e) Right to object to the processing of your personal data.
  • f) The right to the portability of your data, when the legal basis that enables us to process them is the existence of a contractual relationship or your consent.
  • g) Right to revoke the consent granted to Termicor S.L.

To exercise your rights, you can do so free of charge and at any time, by contacting us at the following email address: info@termicor.com

Protection of rights: Where can you file a complaint?

In the event that you understand that your rights have been disregarded by our entity, you can file a complaint with the Spanish Data Protection Agency, through any of the following means:

  • Electronic Office: https://www.aepd.es
  • Postal mail: Spanish Data Protection Agency, C/ Jorge Juan, 6, 28001, Madrid
  • Phone: 901.100.099 and 912.663.517

Filing a complaint with the Spanish Data Protection Agency does not entail any cost and the assistance of a lawyer or solicitor is not necessary.

Updates: What changes can there be in this

Termicor S.L. reserves the right to modify this policy to adapt it to new legislation or jurisprudence that may affect compliance with it.