ACCESSIBILITY STATEMENT

The company Termicor S.L. has undertaken to make its website accessible in accordance with Royal Decree 1112/2018, of 7 September, on the accessibility of websites and applications for mobile devices in the public sector.

This accessibility statement applies to the website https://termicor.com/

Compliance Status

This website is partially compliant with RD 1112/2018 due to exceptions and non-compliance with the aspects indicated below.

Non-accessible content

The following content is not accessible because of the following:

  1. Lack of compliance with RD 1112/2018
    • There are logos and images with incorrect or confusing alternative text and complex images without textual description [requirement number 9.1.1.1 Non-textual content, of UNE-EN 301549:2022].
    • There are incorrectly created lists (without a list label), tables with incorrectly labeled cells and invisible labels in form elements [requirement number 9.1.3.1 Information and relationships, from UNE-EN 301549:2022].
    • There are tables that are not adapted to small screen sizes and form fields that are not displayed correctly on small screen sizes [requirement number 9.1.4.10 Text realignment, from UNE-EN 301549:2022].
    • There is text that when changing the spaces and line heights is not displayed correctly [requirement number 9.1.4.12 Text spacing, from UNE-EN 301549:2022.
    • There are elements that are not accessible by keyboard, such as links to social networks, the text editor for comments, elements for sorting search results, pagination of search results or calendar arrows [requirement number 9.2.1.1 Keyboard, from UNE-EN 301549:2022].
    • There are elements that do not receive focus and therefore cannot be interacted with using the keyboard, for example [requirement number 9.2.4.3 Order of focus, from UNE-EN 301549:2022].
    • There are links in which their function is not correctly identified (they have an inadequate description, too generic text, an inadequate title…).
      [requirement number 9.2.4.4 Purpose of the links, from UNE-EN 301549:2022].
    • There are headings with repeated and/or non-descriptive text [requirement number 9.2.4.6 Headings and labels, from UNE-EN 301549:2022].
    • There are images, infographics, link or button texts, headline text and content that are not translated into other languages [requirement number 9.3.1.2 Language of the parties, from UNE-EN 301549:2022].
    • On some pages, the same icon is being used for different purposes, which generates confusion [requirement number 9.3.2.4 Consistent identification, from UNE-EN 301549:2022].
    • There are non-descriptive error messages, or error messages that are not grouped into a single message, as well as a lack of suggestions in the form to fill in the fields correctly [requirement number 9.3.3.1 Identification of errors, from UNE-EN 301549:2022].
    • There are forms with mandatory fields where the user is not informed of this, as well as fields where a textual example of the format of the field is missing. (such as the DNI) [requirement number 9.3.3.2 Labels and instructions, from UNE-EN 301549:2022].
    • There are fields in forms where the error is reported when an incorrect value is entered but a suggestion for correction is not reported.
      [requirement number 9.3.3.3 Suggestions in the event of errors, from UNE-EN 301549:2022].
    • There are pages with syntax errors and therefore some support products may not interpret the content correctly (duplicate page IDs, unclosed tags, incorrect tag construction…). [requirement number 9.4.1.1 Processing, from UNE-EN 301549:2022].
    • There are pages where support products will not be able to obtain information, interact and be aware of the status of user interface controls, such as help messages, action result status messages, link attributes, page language image… which may not be read by screen readers at the time they appear [requirement number 9.4.1.2 Name, function, value of UNE-EN 301549:2022].
    • There could be occasional errors in editing a web page.
  2. Disproportionate Burden
    • Not applicable.
  3. The content does not fall within the scope of applicable law
    • There may be office files in PDF or other formats published before September 20, 2018 that do not fully meet all accessibility requirements. Although it has been tried that most of them do comply with it.

Preparation of this accessibility statement

This statement was prepared on 21/10/2024.

The method used to prepare the return has been a self-assessment carried out by the entity itself.

Last revision of the return: 21/10/2024.

Observations and contact details

You can make communications about accessibility requirements (article 10.2.a) of RD 1112/2018) such as:

report any possible non-compliance by this website
convey other difficulties in accessing content
to make any other queries or suggestions for improvement regarding the accessibility of the website
Through the following contact form.

You can file:

a Complaint regarding compliance with the requirements of RD 1112/2018 or
a Request for Accessible Information concerning:
content that is excluded from the scope of RD 1112/2018 as established by Article 3, paragraph 4
content that is exempt from compliance with accessibility requirements because it imposes a disproportionate burden.
In the Request for Accessible Information, the facts, reasons and request must be clearly specified to verify that it is a reasonable and legitimate request.

This website applies the requirements of the UNE-EN 301549:2022 Standard, considering the exceptions of RD 1112/2018.

The last accessibility review was carried out on 21/10/2024.

The website is optimized for Microsoft Internet Explorer 8.0 or higher browsers and the latest current versions of FireFox, Safari, Opera and Google Chrome. The minimum recommended web resolution is 1280×1024.

The website is designed for responsive viewing, so it is optimally viewed on tablet and mobile devices. On these devices it is optimized for viewing in the latest versions of Chrome for mobile, Firefox for mobile, Safari mobile, Opera Mini and native Android browser.